Legal information

01Who operates this website

1688 Overseas UK is a Jeton Express project operated by JETON EXPRESS SERVICE LIMITED. We help with purchasing, checks, consolidation and shipping goods from China to the UK.

Business contact address:

JETON EXPRESS SERVICE LIMITED
FLAT 2401-16, 24/F, WING SHING IND BUILDING, 26 NG FONG STREET, SAN PO KONG, HONG KONG

Company website: www.jetonexpress.com. Before sending goods, confirm the receiving address and warehouse instructions with our team. Do not send cargo to the business contact address without instructions.

We operate independently of 1688 and Alibaba Group. References to platforms, suppliers or other providers do not imply a partnership or endorsement.

02Find the policy you need

• Terms & conditions: website use, reference material and enquiries.
• Privacy policy: information we collect, its use, sharing and your privacy options.
• Cookie policy: current cookies, browser storage and external services.
• Service conditions: purchasing, cargo, costs and responsibilities to agree before work begins.

These policies cover 1688overseasuk.com. The related Jeton Express company policies are linked below.

03Before authorising work

Reading a guide or sending an enquiry, even if you receive a reference, does not authorise a purchase, reserve capacity or book transport.

Before paying, purchasing or dispatching goods, agree the contracting party, authorised instructions, accepted goods, route, scope, charges and responsibilities in writing. Confirm any required delivery date, insurance and claim arrangements.

Your service agreement and transport documents apply subject to mandatory law. These website policies do not replace them or exclude rights protected by mandatory law.

04Contact and privacy requests

Use the contact options below for questions about our business, policies or services. For a privacy request, describe what you need and how to reach you.

We may ask for proportionate information to verify a request. Leave out unnecessary sensitive information; our privacy policy explains your options.